digital first
Transformation Strategy
Digital Transformation Can Be Overwhelming. The Good News Is, You Have Options.
Digital transformation in banking has credit unions of all sizes scrambling to adopt new technologies and services across the board, making it the most cost-prohibitive option for smaller credit unions. It entails a paradigm shift in offering services online and mobile and making the massive back-end changes required to support the transition.
The most crucial driving factor for digital transformation is the customer, and in the case of credit unions, it’s their members. A journey driven transformation is the key to a successful implementation of any digital initiative. Digital transformation in banking allows you to create a more cohesive and personal digital customer journey. Creating a digital customer journey means taking steps to integrate everything into a single online platform so that the customer is handled through the same tooling, sometimes by the same people, and with the same information throughout the process.
Many established technology service providers focused on selling a plethora of complex solutions to integrate into creating digital omnichannel journeys to the credit union membership. With the lock-in of products, vendors are taking undue advantage of smaller credit unions.
Digital.FI’s leadership have seen this over and over again at various credit unions and with their long-standing technology, and credit union background came up with a strategy to enable smaller credit unions to provide the same experiences similar to that of large banks without spending arm and length on technology, processes, and implementation.
We would love to discuss the options available and share our experience and make your digital transformation successful.
Our Approach
We have worked with some of the largest credit unions in the USA in making transformation changes and devised an easier transition plans that are applicable for other credit unions. We have many strategies that can be applied to any size credit union but the important factor is member demands and experience. Our leadership are ex-CIOs, CTOs and innovation experts in the credit union world and will be happy to work with you in devising a plan that is right for you.
Our Goal
Our goal is to enable credit unions so that they can provide best in class member services on par with big banks and financial institutions.
Our Mission
Digital.FI is dedicated to driving the digital transformation for credit unions, enabling Digital First strategy.
Most common issues and concerns expressed by many of our credit union partners. We can help devise a plan to solve them.
Digital Demand
Members demanding the same level of experience and services that are offered by big banks and Fintechs, from the credit union.
Real-time Processing
Real-time payments, and transaction processing is critical to meet the demands of members and is complex migration.
New Products
Creating new financial products in the current scenario is difficult as it takes longer for existing technology providers do not respond in time and cost of implementations are high.
Efficiency
IT management costs are high due to resource costs, legacy technology cost and third party dependency in addition to digital costs.
(844) 226-9300
Info@digitalfi.com
1900 Campus Common Dr., Suite 100, Reston, VA 20191