Member Identity Proofing & Onboarding

 

Onboard any member, anywhere – quickly and confidently. Know your member across channels and around the globe.

 

 

 

Experience the Benefits of Truly Knowing Your Member

 

DigitalFI’s proofing and verification solution is the perfect balance of security and simplicity.

  • Remove barriers to member onboarding
  • Reduce abandonment rates
  • Mitigate identity fraud
  • Deliver frictionless identity recovery

See it For Yourself.

Ready to see DigitalFI’s proofing and verification solutions in action?

Connect with one of our product experts!

Schedule a Demo

Identity proofing and verification is the first step to building lasting trust with your member. The process involves capturing both an identity document and a facial biometric, ensuring both are live, real, and unaltered, and then making sure that they match. Often other data the member enters during the onboarding process is cross-checked against the data extracted from the ID. The process can even check the captured image and data against a fraud watchlist, preventing known offenders from completing the process. Proofing and verification is the only way to ensure that the member you’re onboarding is truly who they claim to be.

KYC/AML (Know Your Customer/Anti-Money Laundering) regulations across many industries require identity proofing and verification onboarding processes by law. Violating these regulations (including eKYC, or remote, requirements) can incur heavy fines and waste precious time and resources. That’s just one of the many reasons why identity proofing and verification are critical to the security of your organization and the experience of your member.

At DigitalFI, we provide identity proofing and verification solutions that are safe, simple, and universal, giving you a single, central, data-powered identity for each and every member – one that lasts their entire identity lifecycle. We call this approach identity continuity, and it’s the backbone of DigitalFI’s entire suite of products.

The product behind our identity proofing and verification solution is IdentityFI, which features patented document verification technologies and advanced liveness detection

Frequently Asked Questions

 

My business isn’t required to have identity proofing and verification. Why should I consider it?

Proofing and verification doesn’t just mitigate fraud risk and prepare you for potential future regulations; it allows you to truly know your member, opening up a myriad of opportunities for providing personalized service and building a strong, lasting relationship. It can also remove barriers to onboarding if your current processes require steps like in-person registration.

How does identity proofing and verification help with account recovery?

It depends on where you choose to store your biometrics for authentication. If you are storing them on a server, then the confidence you establish from the proofing and verification process can allow your member to just register a new device with their existing biometrics. If you are storing the biometrics on-device, then the recovery process is as simple as repeating the original proofing process, which can be handled by the user.

Can identity proofing and verification be integrated into my existing systems?

Yes. Our IdentityFI solution is designed to easily integrate into existing IAM and CRM platforms to allow businesses to quickly increase their fraud protection and decrease friction for their members.

   (844) 226-9300

  Info@digitalfi.com

      1900 Campus Common Dr., Suite 100, Reston, VA 20191