Digital First Experience 

Don’t Compromise Member Experience

Reduce The Complexity

Many financial technology companies make it hard to change with various siloed integrations and technologies combined to provide your members’ digital experience. It is crucial to make the IT footprint less complicated and, at the same time, meet the digital demands of the members. Digital.FI platforms and solutions are more simple to configure, and most of the functionality is available out of the box, so no need to develop or customize solutions. Our cloud-native solutions are easy to maintain and configure. With our simple architecture, you can reduce your IT complexity and provide best in class experience to your members and employees.

Definitive and Shorted Timelines

Digital Transformation Made Easy

Digital.FI, with its extensive credit union background, understands the need and offers solutions that are flexible, cost-effective, and at the same time, enable credit unions to provide superior member experience. Digital.FI has partnered with industry-leading banking technology solutions to offer full-stack required to run a credit union; this includes but is not limited to a comprehensive member experience platform, and enhanced multifactor security. Credit unions have the utmost flexibility in configuration, solution set, and integrations with the technologies provided by Digital.FI. Our goal is to provide a foundation for small to medium credit unions to run efficiently and enable digital experiences for their members.

 

OUR GOAL

Our goal is to enable credit unions to provide best in class member services on par with the financial institutions.

Implement Faster 

The timelines are extremely shorter as many of the needed features and functions are available out of the box as we know what many credit unions need and configured them already

why digital.fi?

Digital.FI, with its extensive credit union background, understands the need and offers solutions that are flexible, cost-effective, and at the same time, enable credit unions to provide superior member experience. 

Transformation Consulting

Engagment banking Platform

omnichannel call center platform

identity continuity/ fraud protection

full-scope security offerings

API Based integrations

Service and Support

 

Services

Making Digital Journey a Successful One

EngagementFI

Engagement Banking presents a paradigm shift in banking, where member-centricity takes center stage across the member lifecycle – from onboarding to servicing, loyalty, and loan origination. Central to this shift is a user-friendly platform that streamlines each aspect of the member journey, enabling fast and efficient achievement of goals.

CallCenterFI

DigitalFI offers a cloud contact solution designed to enhance agent productivity and elevate member experiences. Built on a cloud-native, customer experience platform, the solution includes AI-powered workflows and synchronized databases that all agents can access.

IdentityFI

Our cutting-edge technology – IdentityFI – ensures all-around identity continuity by delivering consistent, frictionless member experiences across all channels: mobile, web, call center, and even in-person.

SecurityFI

The volume and complexity of cyber attacks continue to grow. Organizations have responded by increasingly complex tools, processes and a proliferation of Subject Mater Experts (SME). While it can be argued that this approach is tactically successful, a more innovating approach is needed to safeguard an organization’s data assets.

ExperienceFI

At DigitalFI, Inc., our ExperienceFI services are designed to help credit unions achieve their goals. Our highly experienced team has a proven track record of delivering results and can leverage our extensive network to find the best consultant(s) for your individual needs. We have expertise across a range of market segments, industries, and technologies, so you can trust us to provide the services you require.

   (844) 226-9300

  Info@digitalfi.com

      1900 Campus Common Dr., Suite 100, Reston, VA 20191