Digital First Experience
Don’t Compromise Member Experience
Reduce The Complexity
Legacy systems are draining your time, budget, and ability to grow. At DigitalFI, we’re here to change that.
Small and mid-sized financial institutions face an uphill battle: outdated technology, disconnected vendors, and complex integrations — all while customers/members demand faster, smoother digital experiences. Limited resources only make it harder to keep up.
You shouldn’t have to compete with industry giants while weighed down by decades-old infrastructure and mediocre solutions. That’s not transformation. That’s just surviving.
DigitalFI is rewriting the playbook.
We’ve provide a comprehensive suite of best-in-class, cloud-native, API-first solutions—trusted and used by the largest financial institutions today—that are ready to deploy quickly and scale seamlessly with your growth. No more settling for “good enough”.
We equip you with powerful tools to move faster, reduce complexity, and deliver the seamless, secure experiences your customers and members expect — without the headache.
It’s time to stop wrestling with technology and start leading with it.
DigitalFI: empowering financial institutions to break free, innovate boldly, and thrive in a digital-first world.
Definitive and Shorted Timelines
Digital Transformation Made Easy
At DigitalFI, we understand what financial institutions need — because we’ve been in your shoes.
With decades of experience in banking and technology operations, we know the pressures community banks and credit unions face: aging infrastructure, rising customer/member expectations, and the constant demand to do more with less.
That’s why we’ve partnered with industry-leading technology providers to deliver a full-stack digital ecosystem — including advanced customer/ member experience platforms, robust identity and fraud protection, cloud-native contact center, seamless integration capabilities and more.
Every solution is built to be flexible, cost-effective, and easy to configure — so you can move quickly, reduce complexity, and stay focused on what matters: delivering exceptional service.
OUR MISSION
To empower small and mid-sized financial institutions with the technology, tools, expertise, and support they need to operate efficiently and compete at the highest level — delivering digital experiences their customers and members deserve.
Implement Faster
The timelines are extremely shorter as many of the needed features and functions are available out of the box as we know what many credit unions need and configured them already
why digital.fi?
Digital.FI, with its extensive credit union background, understands the need and offers solutions that are flexible, cost-effective, and at the same time, enable credit unions to provide superior member experience.
- Digital Transformation Strategy & Consulting
- Cloud-Based, Omnichannel Contact Center Solution
- Next-Gen Engagement Banking Platform
- End-to-End Fraud Prevention & Identity Protection
- Comprehensive Cybersecurity Solutions
- API-Driven Integration & Optimization Support
- Dedicated Support & Ongoing Partnership
Services
Making Digital Journey a Successful One
EngagementFI
Engagement Banking presents a paradigm shift in banking, where member-centricity takes center stage across the member lifecycle – from onboarding to servicing, loyalty, and loan origination. Central to this shift is a user-friendly platform that streamlines each aspect of the member journey, enabling fast and efficient achievement of goals.
ContactCenterFI
DigitalFI offers a cloud contact solution designed to enhance agent productivity and elevate member experiences. Built on a cloud-native, customer experience platform, the solution includes AI-powered workflows and synchronized databases that all agents can access.
IdentityFI
Our cutting-edge technology – IdentityFI – ensures all-around identity continuity by delivering consistent, frictionless member experiences across all channels: mobile, web, call center, and even in-person.
SecurityFI
The volume and complexity of cyber attacks continue to grow. Organizations have responded by increasingly complex tools, processes and a proliferation of Subject Mater Experts (SME). While it can be argued that this approach is tactically successful, a more innovating approach is needed to safeguard an organization’s data assets.
ExperienceFI
At DigitalFI, Inc., our ExperienceFI services are designed to help credit unions achieve their goals. Our highly experienced team has a proven track record of delivering results and can leverage our extensive network to find the best consultant(s) for your individual needs. We have expertise across a range of market segments, industries, and technologies, so you can trust us to provide the services you require.
(844) 226-9300
Info@digitalfi.com
1900 Campus Common Dr., Suite 100, Reston, VA 20191